About
I'm a Strategic Engineering Professional with over 8 years of experiencebuilding and scaling platforms within fast-growing technology environments. Currently based in Gurugram, I've spent the majority of my career at Urban Company, where I grew from a frontend engineer to Engineering Manager overseeing the entire partner delivery ecosystem.
My work sits at the intersection of backend architecture, fraud detection, and engineering governance. I care deeply about designing systems that are not just scalable, but maintainable — systems that teams can reason about and operate confidently in production.
Beyond code, I invest heavily in team building and technical mentorship, helping engineers develop ownership and depth. When I'm not building systems, I'm writing about them — sharing lessons from the trenches of platform engineering.
Experience
Gurugram · Jan 2020 – Jan 2026
Engineering Manager
Jan 2025 – Jan 2026
- ▹Led a 5-member engineering team scaling the delivery platform to 50k+ daily service orders across partner workflows.
- ▹Designed and delivered the Work Assure Diagnosis Flow with AI-assisted SKU recommendations, improving issue-detection accuracy by ~20% and reducing technician revisit rates.
- ▹Rebuilt the Fraud Detection System using DDD-based architecture with real-time processing, improving fraud detection precision by ~30%.
- ▹Institutionalized design reviews, sprint planning discipline and estimation standards while mentoring engineers on architecture and system design.
- ▹Partnered with Product and Design on quarterly planning to balance growth initiatives with tech debt and long-term platform scalability.
SDE 3 – Backend
Aug 2022 – Dec 2024
- ▹Architected and launched a Smart Warranty System with configurable rules for warranty duration and pricing, generating ₹2Cr+ annual revenue.
- ▹Executed the Quote System migration to Studio with configuration-driven workflows, enabling 2× future volume scalability.
- ▹Led deprecation of the Shifu Service, removing 5k req/min of legacy traffic and migrating event workflows to improve system reliability.
- ▹Owned end-to-end Provider App release management maintaining >99.5% crash-free stability across Android releases.
- ▹Mentored 3 engineers through structured feedback and performance reviews, contributing to platform modularization and event schema standardization.
SDE 2 – Backend
Jan 2021 – Jul 2022
- ▹Designed and delivered the Estimate Verification System to audit partner-generated estimates, reducing fleecing complaints by ~35% through automated checks and audit workflows.
- ▹Built structured Arrival and Resume Compliance flows introducing photo capture, location verification and advance tracking to improve partner safety and SOP adherence.
- ▹Led the Revisit Cancellation and Actioning Module, defining structured cancellation rules and penalty logic, reducing revisit misuse by ~15%.
SDE 1 – Frontend
Jan 2020 – Dec 2020
- ▹Enabled payment adoption across 3+ business flows by integrating the Juspay Payment Gateway through a plug-and-play architecture.
- ▹Reduced Android UI development time by 30–40% by building a reusable Visual Design Library.
- ▹Improved partner video upload success rates to ~99% by integrating AWS S3 SDK with resilient upload handling.
Gurugram · Mar 2019 – Dec 2019
Android Developer
Mar 2019 – Dec 2019
- ▹Improved seller onboarding conversion by ~12% by developing Seller Signup, Dashboard, UPI payment integration and Refer & Earn modules.
- ▹Enabled seamless seller listing and secure in-app transactions within the Android marketplace platform.
Jaipur · Jun 2017 – Feb 2019
Android Developer
Jun 2017 – Feb 2019
- ▹Built an energy monitoring platform used by 10k+ users enabling real-time and historical utility consumption tracking, including remote meter control and prepaid recharge capabilities.
- ▹Developed an offline-first Fieldforce application with local persistence and sync mechanisms to support attendance tracking, task management and reliable remote field operations.
Skills
Languages & Frameworks
Architecture & Systems
Databases
Platforms & Infra
DevOps & Cloud
Leadership & Delivery
Projects
~30% improvement in fraud detection precision
Fraud Detection System
Rebuilt Urban Company's fraud detection infrastructure using Domain-Driven Design with real-time event processing via Kafka. Replaced a batch-based legacy system with a rules engine that evaluates partner behavior signals in real time.
₹2Cr+ annual revenue generated
Smart Warranty System
Architected a rule-based revenue engine with configurable warranty duration and pricing logic across invoice attributes, SKU combinations and locations. Enabled business teams to manage warranty rules through a configuration layer.
~20% improvement in issue-detection accuracy
Work Assure Diagnosis Flow
Designed and delivered an AI-assisted technician diagnosis workflow with structured SOP checks and intelligent SKU recommendations. Integrated with the partner app to guide field technicians through structured troubleshooting steps.
~35% reduction in fleecing complaints
Estimate Verification System
Built a governance engine to audit partner-generated service estimates before customer confirmation. The system automated checks against pricing benchmarks and flagged suspicious patterns for review.
Education
Bachelor of Technology in Computer Science
Indian Institute of Information Technology, Kota
2013 – 2017 · Kota, Rajasthan
Get In Touch
I'm open to new opportunities and interesting conversations. Whether you have a question or just want to say hi, my inbox is always open.
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